Diffusion and Disruption through AI in Electoral Communication: A Qualitative Study of India’s 2024 General Elections
PDF
XML

Keywords

Elections
India
General Elections
Political Communication
Misinformation and Fake News
AI-Generated Content

How to Cite

Diffusion and Disruption through AI in Electoral Communication: A Qualitative Study of India’s 2024 General Elections. (2026). Journal of Asiatic Society for Social Science Research, 8(1), 456-469. https://www.asssr.in/index.php/jasssr/article/view/241

Abstract

Artificial intelligence (AI) plays a significant role in contemporary elections. Advancements in the field of AI have initiated a new era in the production, dissemination, and retrieval of information across digital platforms. With the rise of digital technologies, AI has been widely discussed because of its generative capabilities. Studies indicate that AI has been increasingly integrated into political campaigns to manage electoral processes and engage with electorates. However, some studies have raised concerns regarding the use of AI-generated content to spread misinformation and fake news. This study examined the perspectives of media professionals and voters on AI-generated content during the 2024 Indian general elections. This study employs qualitative research methods, including 12 in-depth interviews and 14 focus group discussions, during the election period. The study uses a theoretical framework informed by the diffusion of innovation and source credibility theories to examine the diffusion of AI through electoral systems and its consequences on the democratic process. The findings revealed that AI was used to enhance campaign strategies by using personalized and interactive messaging during the elections. It was also used to generate fabricated content to mislead the voters. The study observed that AI was primarily used for voice cloning and the production of low-quality content. Media professionals view AI as a sophisticated campaign tool with dual purposes, whereas respondents focus on AI-generated content as a means of manipulation in elections. These findings have critical implications for electoral integrity in a democratic country like India.

PDF
XML

References

1. Adhvaryu, Achyuta, Namrata Kala, and Anant Nyshadham. 2023. “Returns to On-the-Job Soft Skills Training.” Journal of Political Economy 131 (8): 2165–2208. https://doi.org/10.1086/724320.

2. Battista, Daniele. 2024. “Political Communication in the Age of Artificial Intelligence: An Overview of Deepfakes and Their Implications.” Society Register 8 (2): 7–24. https://doi.org/10.14746/sr.2024.8.2.01.

3. Brennen, Bonnie S. 2017. Qualitative Research Methods for Media Studies. 2nd ed. New York: Routledge.

4. Chowdhury, Archis. 2024. “Viral Audio Clip of Rahul Gandhi Swearing In as PM Is AI-Generated.” BOOMLIVE, April 28, 2024.

5. Christopher, Nilesh, and Varsha Bansal. 2024. “Indian Voters Are Being Bombarded with Millions of Deepfakes. Political Candidates Approve.” WIRED, May 20, 2024.

6. Dobber, Tom, Nadia Metoui, Damian Trilling, Natali Helberger, and Claes de Vreese. 2021. “Do (Microtargeted) Deepfakes Have Real Effects on Political Attitudes?” The International Journal of Press/Politics 26 (1): 69–91. https://doi.org/10.1177/1940161220944364.

7. Ewe, Koh. 2023. “The Ultimate Election Year: All the Elections Around the World in 2024.” TIME, December 28, 2023.

8. Foos, Florian. 2024. “The Use of AI by Election Campaigns.” LSE Public Policy Review 3 (3). https://doi.org/10.31389/lseppr.112.

9. Garimella, Kiran, and Simon Chauchard. 2024. “How Prevalent Is AI Misinformation? What Our Studies in India Show so Far.” Nature 630 (8015): 32–34. https://doi.org/10.1038/d41586-024-01588-2.

10. Gondwe, Gregory. 2025. “AI-Driven Disinformation and Political Influence on WhatsApp in South Africa’s 2024 Elections.” The International Journal of Press/Politics. https://doi.org/10.1177/19401612251395434.

11. Gupta, Nishtha, and Netheena Mathews. 2024. “India’s Experiments with AI in the 2024 Elections: The Good, the Bad & the In-Between.” Tech Policy Press, September 25, 2024.

12. Habermas, Jürgen. 2023. A New Structural Transformation of the Public Sphere and Deliberative Politics. Cambridge: Polity Press.

13. Hindustan Times. 2024. “Deepfakes of Aamir Khan and Ranveer Singh Raise Worries over AI Misuse in Lok Sabha Election 2024.” Hindustan Times, April 22, 2024.

14. Hovland, Carl I., Irving L. Janis, and Harold H. Kelley. 1953. Communication and Persuasion: Psychological Studies of Opinion Change. New Haven, CT: Yale University Press.

15. Kietzmann, Jan, Linda W. Lee, Ian P. McCarthy, and Tim C. Kietzmann. 2020. “Deepfakes: Trick or Treat?” Business Horizons 63 (2): 135–146. https://doi.org/10.1016/j.bushor.2019.11.006.

16. Kreiss, Daniel, and Shannon C. McGregor. 2018. “Technology Firms Shape Political Communication: The Work of Microsoft, Facebook, Twitter, and Google with Campaigns During the 2016 U.S. Presidential Cycle.” Political Communication 35 (2): 155–177. https://doi.org/10.1080/10584609.2017.1364814.

17. Kreps, Sarah E., Miles McCain, and Miles Brundage. 2020. “All the News That’s Fit to Fabricate: AI-Generated Text as a Tool of Media Misinformation.” SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3525002.

18. Krueger, Richard A., and Mary Anne Casey. 2015. “Focus Group Interviewing.” In Handbook of Practical Program Evaluation, 506–534. Hoboken, NJ: Wiley. https://doi.org/10.1002/9781119171386.ch20.

19. Kruikemeier, Sanne, Guda van Noort, Rens Vliegenthart, and Claes H. de Vreese. 2013. “Getting Closer: The Effects of Personalized and Interactive Online Political Communication.” European Journal of Communication 28 (1): 53–66. https://doi.org/10.1177/0267323112464837.

20. Lee, Seo Yoon, and Weizi Liu. 2025. “Exploring Generative AI in the Misinformation Era: Impacts as a Misinformation Source and Fact-Checker on Belief in the Information.” Telematics and Informatics 101: 102308. https://doi.org/10.1016/j.tele.2025.102308.

21. Lee, Yu-Hao, and Chien Wen (Tina) Yuan. 2025. “The Authenticity Paradox of Political AI Chatbots: Effects on Candidate Credibility, Social Presence, and Voting Intentions.” Telematics and Informatics 103: 102339. https://doi.org/10.1016/j.tele.2025.102339.

22. Luebke, Simon M., and Dennis Steffan. 2025. “Who Values Political Authenticity? The Antecedents and Electoral Consequences of Voters’ Preference for Authentic Politicians.” Polity 57 (2): 328–349. https://doi.org/10.1086/734727.

23. Maykut, Pamela, and Richard Morehouse. 1994. Beginning Qualitative Research: A Philosophical and Practical Guide. London: RoutledgeFalmer.

24. Metz, Manon, Sanne Kruikemeier, and Sophie Lecheler. 2020. “Personalization of Politics on Facebook: Examining the Content and Effects of Professional, Emotional and Private Self-Personalization.” Information, Communication & Society 23 (10): 1481–1498. https://doi.org/10.1080/1369118X.2019.1581244.

25. Metzger, Miriam J., and Andrew J. Flanagin. 2013. “Credibility and Trust of Information in Online Environments: The Use of Cognitive Heuristics.” Journal of Pragmatics 59: 210–220. https://doi.org/10.1016/j.pragma.2013.07.012.

26. Neyazi, Taberez Ahmed, Arif Hussain Nadaf, Khai Ee Tan, and Ralph Schroeder. 2024a. “Does Trust in Government Moderate the Perception towards Deepfakes? Comparative Perspectives from Asia on the Risks of AI and Misinformation for Democracy.” Government Information Quarterly 41 (4): 101980. https://doi.org/10.1016/j.giq.2024.101980.

27. Niemeyer, Simon, Francesco Veri, John S. Dryzek, and André Bächtiger. 2024. “How Deliberation Happens: Enabling Deliberative Reason.” American Political Science Review 118 (1): 345–362. https://doi.org/10.1017/S0003055423000023.

28. Persily, Nathaniel, and Joshua A. Tucker, eds. 2020. Social Media and Democracy: The State of the Field, Prospects for Reform. Cambridge: Cambridge University Press. https://doi.org/10.1017/9781108890960.

29. Rauchfleisch, Adrian, Andreas Jungherr, and Alexander Wuttke. 2025a. “Explaining Public Preferences for Regulating Artificial Intelligence in Election Campaigns: Evidence from the U.S. and Taiwan.” Telecommunications Policy 49 (10): 103072. https://doi.org/10.1016/j.telpol.2025.103072.

30. Raynauld, Vincent. 2025a. “Not a Revolution: How Artificial Intelligence Is Augmenting Existing Political Communication Trends.” Journal of Media Ethics: 1–4. https://doi.org/10.1080/23736992.2025.2583349.

31. Rogers, Everett M. 1995. Diffusion of Innovations. 4th ed. New York: Free Press.

32. Rogers, Everett M. 2003. Diffusion of Innovations. 5th ed. New York: Free Press.

33. Rosenberry, Jack, and Lauren A. Vicker. 2021. Applied Mass Communication Theory. New York: Routledge. https://doi.org/10.4324/9781003121695.

34. Roy, Enakshi, Kaifia A. Laskar, and Mohammad Reyaz. 2025. “Retroactive Gatekeepers: Fact-Checkers, Electoral Disinformation, and Audience Engagement in India.” Emerging Media 3 (4): 582–600. https://doi.org/10.1177/27523543251395190.

35. Ryazanov, Igor, Carl Öhman, and Johanna Björklund. 2024. “How ChatGPT Changed the Media’s Narratives on AI: A Semi-Automated Narrative Analysis Through Frame Semantics.” Minds and Machines 35 (1): 2. https://doi.org/10.1007/s11023-024-09705-w.

36. Sabag Ben-Porat, Chen, and Sam Lehman-Wilzig. 2019a. “Political ‘Postwriting’ on Facebook: Public Perceptions About Parliamentarians’ (Un)Real SNS Involvement.” Social Media + Society 5 (4). https://doi.org/10.1177/2056305119881697.

37. Shah, Fahad. 2024. “AI Companies Are Making Millions Producing Election Content in India.” Rest of World, April 30, 2024.

38. Simon, Felix M., Sacha Altay, and Hugo Mercier. 2023. “Misinformation Reloaded? Fears about the Impact of Generative AI on Misinformation Are Overblown.” Harvard Kennedy School Misinformation Review, October 2023. https://doi.org/10.37016/mr-2020-127.

39. Strauss, Anselm, and Juliet Corbin. 1998. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. 2nd ed. Thousand Oaks, CA: Sage.

40. Tosi, Davide, Marco Chiappa, and Dario Pizzul. 2025. “AI Chatbots in Political Campaigns: A Practical Experience in the EU’s 2024 Parliament Elections.” Social Science Computer Review. https://doi.org/10.1177/08944393251320063.

41. Vaccari, Cristian, and Andrew Chadwick. 2020. “Deepfakes and Disinformation: Exploring the Impact of Synthetic Political Video on Deception, Uncertainty, and Trust in News.” Social Media + Society 6 (1). https://doi.org/10.1177/2056305120903408.

42. Wei, Zheng, Xian Xu, and Pan Hui. 2024. “Digital Democracy at Crossroads: A Meta-Analysis of Web and AI Influence on Global Elections.” In Companion Proceedings of the ACM Web Conference 2024, 1126–1129. New York, NY: ACM. https://doi.org/10.1145/3589335.3652003.

43. Wimmer, Roger D., and Joseph R. Dominick. 2014. Mass Media Research: An Introduction. 10th ed. Delhi: Cengage Learning.

44. Zhang, Baobao, and Allan Dafoe. 2019. “Artificial Intelligence: American Attitudes and Trends.” SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3312874.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Copyright (c) 2026 Ritesh Gautam, Dr Huma Parveen, Mohd Anas (Author)

Downloads

Download data is not yet available.